Shipping policy

Your purchases from Ms B Havin may arrive separately, as we work with suppliers worldwide to bring you the latest in lingerie. Rest assured, each package is on its way! Our standard shipping time is 7–12 business days, but some outback regional locations may require up to 21 days. Please keep in mind that holidays, including Christmas and public holidays, may cause slight delays.

AUSTRALIA POST 

Item that weighs 22 kg or less will be dispatched with eParcel that is Australia Post’s Internet enabled freight system.

Each parcel will carry a barcoded address label and you will be able to view the location of 
your item at various points in the delivery process via Australia Post’s online tracking tool.

When your order is dispatched, you will be given a consignment number. 
You can use the number to track your order at the Australia Post’s website.

The below table is for your reference to Australia Post’s expected delivery time.


Service Posted for delivery Delivery by (business day after processing)
Regular parcel Within metropolitan areas of capital cities, or within the same city or town or environs 5-10 business days
  Between a metropolitan area of a capital city and country regional locations 7-14 business days